Moving Home? The ‘new normal’ on how the process works.
Although people wanting to sell and move home in the UK are now allowed to do so, it is not a return to normal....
For many people, the sale or purchase of a house or flat is their only contact with the legal profession and whether we are acting for first time buyers or experienced property investors we always aim to ensure that our clients receive an unrivalled service which is tailored to their needs.
The conveyancing market is awash with conveyancers who work on a “pile it high and sell it cheap” model which employs mostly unqualified staff working on a “tick-box” basis.
At Laceys we think differently and provide a bespoke service so that the appropriate member of our team is assigned to provide a single point of contact throughout the transaction from initial enquiry through to any post-completion support our clients may need. This helps to create a strong and lasting relationship of trust which not only benefits our clients but also gives our staff a great deal of personal satisfaction.
The sale or purchase of our homes is often the most expensive and important transaction in our lifetimes yet it is surprising how many people will chose their conveyancer on the basis of the cost.
We are not the cheapest conveyancers in the market, nor do we aim to be. It is our goal to provide a quality service and value for money. We set our fees by reference to the time it takes to get to know our clients’ needs, thoroughly investigate the property, keep our clients fully informed at all times, and to ensure we have experienced and approachable professionals who can deliver this service.
We like to think that our clients chose us as they trust in our skills and service. Judging by the great feedback we receive in our client surveys and the number of clients who return to us time and again we think our approach works very well.
In addition to the sales and purchases we provide a full-range of legal work relating to residential property including re-mortgages, equity release and transfer of equity, easements and rights of way, freehold enfranchisement and leasehold extension, trusts, and private mortgages.
If you would like information on our fees and related costs for a purchase, sale or re-mortgage of a residential property please download the relevant fact sheet below, or if you would like further advice please contact one of the team below to see how we can help.
Jane has been a qualified Fellow of the Chartered Institute of Legal Executives since 2005. She deals with all aspects of Residential Conveyancing including sales, purchases, re-mortgages and transfer of equity of freehold and leasehold properties. Jane has spent some of her career in Cornwall where she worked for a number of highly respected firms before moving to Bournemouth in 2016.
Her expertise also extends to more unusual transactions such as matrimonial conveyancing, shared ownership sales and purchases, deeds of easement, equity release mortgages, drafting declarations of trust, plot sales and unregistered adverse possession applications.
Jane appreciates that, whether it be moving house or one of the other matters she deals it can be a stressful time and endeavours to ensure that transactions proceed as smoothly as possible with her friendly and efficient service. She is a very good listener and is quick to grasp what is required to tailor the best solution to fit a client’s needs.
In her personal life Jane has recently completed a house build and continues with numerous planning projects with her Partner. She has a boat and jet-ski and loves living by the sea.
Amala is an experienced Solicitor working in our Residential Property department based in Bournemouth. Amala specialises in all aspects of residential conveyancing including sales, purchases and re-mortgages of freehold and leasehold properties, registered and unregistered land, equity release and new build properties
Amala’s career path started at the University of Exeter in 1994 with LLB (Hons) 2:1 followed by Legal Practice Course at University of the West of England. She then moved to Bournemouth in 1996 where she trained, qualified and worked at Steele Raymond until 2009.
Amala took a short career break to have a baby, before working at RWPS (since merged with Dutton Gregory) for 8 years until joining Laceys in 2019.
Her aim is to provide an efficient service using clear, easy to understand advice to make the process of moving house as smooth, stress-free and jargon-free as possible.
Outside of work, Amala likes to keep active having completed several half marathons, the London 46 cycle sportive and three Moonwalks over the last few years. She can often be found on her bike trying (usually unsuccessfully) to keep up with her son and husband…
“Very satisfied with the service provided as usual.”
Jade works as a Trainee Legal Executive and is a graduate member of the Chartered Institute of Legal Executives. Having completed her Law LLB Hons degree at Nottingham Law School in 2012 graduating with a 2:1, she has since completed her Level 6 Diploma in Legal Practice (CILEx Graduate Fast-track Diploma).
Jade has over four years of experience working in the Property department after joining Horsey Lightly Fynn in 2014 and subsequently moving over to Laceys when the Firms merged in 2015. Jade is currently focusing her training on Lease Extension and Collective Enfranchisement work as well as dealing with residential sales and purchases.
Outside of work, Jade enjoys going to PT sessions at the gym and is kept busy as a volunteer for the Emergency Services.
“Praise where praise is due - Inga has been absolutely excellent and It has been a pleasure to have Inga handle our recent purchase. I look forward to seeing Inga as a future partner.”
“Inga Pope and her assistant Sarah kept us fully informed throughout our conveyancing. They were efficient and friendly at all times and instilled confidence in all matters, making the process less daunting.”
“Inga Pope took the time to answer any queries we had and explained the sometimes technical jargon to ensure we understood.”
Inga is a Residential Property Solicitor in our Conveyancing Department. She deals with all aspects of residential conveyancing including sales and purchases of freehold and leasehold properties, remortgages, transfers of equity and unregistered land. Inga is friendly and approachable, and it is her aim to keep her clients updated and informed throughout the entire conveyancing process.
Inga qualified as a solicitor in 2013 after obtaining her Law Degree from the University of Plymouth and her Masters from Bournemouth University. She completed her Training Contract at a local law firm where she worked until she joined Laceys in 2018.
Inga is from Germany and speaks German fluently. Away from work Inga enjoys spending time with her friends and family and she can often be found on the agility field with her dog Mabel, trying to get a clear round.
“ Zoe was very logical and practical with our conveyancing. Think the sale may have had a few oddities along the way but Zoe dealt with anything that cropped up as a matter of course. She was extremely competent - and had a sense of humour at the same time - which certainly helped!”
“Many thanks for your help in the sale of Willoughby. Your professional ability made an oasis of calm amid the chaos!”
“Zoe was very efficient and professional. Everything was taken care of instantly. We are extremely happy with the service we were provided. ”
“Very many thanks for all your hard work and unstinting dedication in achieving completion. We are extremely grateful and cannot praise you high enough. ”
Zoe has 38 years extensive experience in the legal profession, now working in our residential property team, acting for a range of clients relating to residential conveyancing, transfers of equity and remortgages.
Zoe started her career as a legal secretary, before going on to work in probate and then as a PA for a number of years, before joining Coles Miller in 2000. Zoe progressed from a conveyancing assistant to managing her own caseload which involved residential conveyancing, transfer of equities, remortgages and beach hut sales and purchases. She then made the move to Laceys in 2014.
Outside of work, Zoe enjoys going on holidays, visiting her son Jack in South Indiana, eating out and generally socialising with family and friends over a drink or two!
“Sue provided an excellent service. She remained professional but approachable at all times. Anything I didn't understand, she took the time to explain. She kept me informed with weekly updates of my sale/purchase of a new property. I am extremely grateful to Sue and highly recommend her and Laceys.”
“Friendly, professional, no fuss, honest estimate.”
“Sue was very friendly and helpful. I didn't feel the need to chase anything at all. It was all dealt with very smoothly.”
“Thank you Sue for your patience on the pressures ensuing over the long period of the sale negotiation.”
“Sue was a complete professional and dealt in a very practical fashion.”
Sue has vast experience within conveyancing, having specialised in this area for over 40 years, of which the last 15 years have been with Laceys. Sue has a number of clients she helps with residential sales, specialising in probate sales and transfers of equity.
Sue provides a friendly and approachable service to her clients, whilst appreciating that buying or selling a property is often an emotional investment, as well as a financial one.
Outside of work Sue spends time at Kingston Lacey, where she volunteers as a room guide for the National Trust. She also takes advantage of living by the sea and enjoys sailing with her husband exploring Poole Harbour and the surrounding coastline.
“Having used Kerry Parsons before for the purchase of our flat we had no hesitation in going to her again for our latest sale and purchase. she is efficient, thorough and always quick to respond. An excellent service by Kerry and her secretary Sharon. We had many questions and queries which she dealt with most satisfactorily. Highly recommended.”
“Throughout the whole process of selling our flat and purchasing our new home Kerry and her secretaries kept us well informed and always responded in a timely fashion to each enquiry we had. We have already recommended her to both friends and family, and we won't hesitate to use her again in the future. Kerry went above and beyond what we had expected from a solicitor, and she is truly a credit to Laceys.”
“Very helpful and always there to give advice or take action if asked to do so. Very focused on the job and always on top of the latest developments and yet personable and ready to take time on the phone to give advice or answer queries without hesitation.”
“We are extremely pleased with the service that Kerry has provided to us and wouldn't hesitate to use Laceys again. We would recommend Kerry and her firm at any time based on the quick and responsive way our transactions have been handled.”
“Moving house is meant to be one of the most stressful experiences in life. Needless to say, we did experience some challenges during our recent move, but thanks to Laceys, the legal and conveyancing aspects caused us no problems at all. They come with our full recommendation.”
“During the flat buying process Kerry was a constant support and if ever I became worried about anything she would sort it for me quickly and calmly. Kerry was approachable, easy to get hold of and always responded quickly to my emails. I am now happily living in my new home and I can't thank Laceys, Kerry in particular, enough for getting me here. ”
“First class team, kept me informed at every stage of the conveyancing process, worked tirelessly on my behalf.”
“I have been very impressed with the quality of your service, both on the technicalities of the legal side and in your clear, concise and timely communications.
“Thanks so much for your hard work to get this through. I know it wasn't easy and I really appreciate all your help in getting me there. You are an impressive lady in how you handled this and I feel very lucky to have had you by my side through this.”
Please note Kerry is currently on maternity leave so please contact John Munro, head of residential Property, who will be able to help with your enquiry.
Kerry is an Associate in our Residential Property department based in Parkstone, with her experience spanning over 12 years. Kerry has worked for two local authorities in Dorset as well as within private practice and she now specialises in Residential Property matters including purchases, sales, remortgages, transfers of equity and other property matters including Declaration of Trusts, adverse possession claims and ownership queries. Kerry became a Fellow of the Chartered Institute of Legal Executives in 2017 having completed the Diploma in Law and Practice (degree level) over 7 years alongside working full time in the legal sector.
Kerry prides herself on being friendly and approachable with a ‘can do’ attitude and really enjoys the fast pace of Conveyancing. There is no matter too complicated and Kerry enjoys problem-solving as is often required on many property matters.
Away from the office, Kerry enjoys spending time with friends and family outdoors and can often be seen out and about with her dog Baxter (and husband!) enjoying some fresh air. Kerry also joins in with many charity events along with her lovely colleagues.
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Des specialises in Residential property, having qualified from Guildford College of Law in 1976.
Des joined Andrews McQueen as a trainee solicitor and then became partner at Edge, Leyden & Co in the late 70’s, before joining Laceys in 2006, where he has remained ever since, becoming a valued and integral part of the Residential property team.
“I would like to take this opportunity to thank Charlotte for her recent conveyancing work carried out on my behalf. My purchase of a leasehold flat was subject to a lease renewal, but the transaction was completed swiftly and smoothly. Charlotte’s attention to detail was reassuring and refreshing without causing any protraction. I was updated on a regular basis, quite often by telephone. As a firm we already recommend Charlotte and Laceys and look forward to continuing this professional working relationship.”
“Service was efficient. Queries were dealt with promptly. Communication was clear and concise.”
“Very thorough, professional yet personable, in all aspects of both the buying and selling transactions, that can prove very stressful to the client.”
Charlotte, who is an Associate Member of the Chartered Institute of Legal Executives, works within our Residential Property team dealing with purchases, sales, mortgages, remortgages, transfers of equity or equity release matters.
Away from work Charlotte enjoys spending time riding her horse, training her working cocker spaniels and spending time with her husband.
“Mark has acted for our varied property portfolio in Dorset for over 5 years, and has a real understanding of our business and how we operate. He shares our passion for high standards and attention to detail, providing us with invaluable advice and support on all aspects of our developments from initial site acquisition through to completed property sales. Mark and his team continuously add value by being proactive and delivering a fast and expert service."”
“Quick, responsive service. Prepared to recommend a way forward and not sit on the fence.”
“Efficient, competent and friendly.”
“Mark and the team take great care of our commercial property requirements. We have always been delighted with their service.”
“Straightforward. Everything kept clear and simple.”
“I appreciate the personal service and the feeling that my business is important. I also respond well to a friendly approach.”
“Mark noted the requirements of the sale and worked very hard to achieve an excellent prompt outcome. He phoned me immediately the deal was done!”
“Excellent service provided by Mark Preece and his team.”
“Everyone at Lacey's seem to have my best interest at heart and act super efficiently. A pleasure to deal with.”
Mark qualified as a solicitor in 2008 after gaining an LLB (2003) and LLM (2005) at university’s in Birmingham. He completed his training contract with the North Dorset and South Wiltshire firm now known as Farnfields LLP and joined Horsey Lightly Fynn (HLF) in Bournemouth in 2011. He became a partner at HLF in 2014 and at merger of HLF and Laceys became a partner in the merged firm in 2015.
Mark is a partner working across our Commercial and Residential property teams acting for a wide variety of clients from property developers, property investors, businesses, first time buyers and those needing advice relating to enfranchisement and residential landlord and tenant dealing with all aspects of property work.
Away from work Mark spends his time with his wife and their three young boys who keep them very busy.
“Changing solicitors is not to be undertaken lightly. However really impressed with the way that John Munro and his associates have dealt with us over the last couple of years in a variety of complex property related transactions and on the commercial and personal front as well. We look forward to working with them going forward.”
“Having dealt with Laceys on many a sale and purchase I’ve always found them to be efficient, knowledgeable and attentive. I wouldn’t hesitate in recommending them to family, friends and clients.”
“We have always been very happy with the service provided by Laceys Solicitors, in both our business legal requirements and domestic property conveyancing.”
“You are our solicitor Superhero! Very grateful. ”
John joined Laceys in 2001 on a training contract, having completed a Post Graduate Diploma in Law in 2000, and qualified as a solicitor in 2003. He is now the Head of the Commercial and Residential Property Departments.
He is also the firm’s Senior Responsible Officer under the Law Society Conveyancing Quality Scheme (CQS) with overall responsibility for the management of the property team and their delivery of the excellent service that our clients have come to expect.
John acts in his own capacity for a number of commercial property owners, developers and investors, but also allocates time to ensure his team are up to speed with changing law and professional regulations and clients are provided with members of the team who possess the right skills to deal with their individual requirements, delivering projects in the most time and cost-efficient manner.
Outside of work John seems to spend a great deal of time ferrying his children around but occasionally gets to put his feet up and listen to his eclectic collection of vinyl. He is also not averse to a good cheeseboard and a glass of IPA.
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Jonathan, who specialises in Commercial property, qualified from Guildford College of Law in 1987. He is both the longest serving partner at Laceys, having been with the firm since 1985, and the senior partner.
He advises a wide client base on new site acquisitions for both residential and commercial developments, as well as hoteliers in connection with sales and purchases of hotels and associated businesses. He also assists with commercial tenancies, either with landlords granting leases to commercial tenants or vice versa.
Jonathan prides himself in being results driven and has a number of longstanding clients whom he has looked after for over 10 years, not only demonstrating the longevity of his work relationships but also proving he can deliver! Outside of the office, he enjoys a busy social life sampling local restaurants as well as entertaining at home.
When time permits he likes to immerse himself in a good book or sit back and watch a film. He also has a desire to complete a Philosophy Degree at some point in the future – watch this space!
Although people wanting to sell and move home in the UK are now allowed to do so, it is not a return to normal....
Conveyancing is the process of transferring ownership of property from one person to another. As with many things in the legal world, the conveyancing...
Moving house can be complicated, with many people referring to it as ‘the most stressful time in their lifes’. Choose the right conveyancer, and...
The residential property market was showing very positive signs of growth in early 2020, however Covid-19 has pressed the pause button on any further...
If you are thinking of purchasing a property, it is vital you know what tenure it is as this can affect both its value...
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